kopi77Privacy Policy
This page describes what we collect when you use kopi77 and how we keep that data protected. We believe transparency builds trust, so we lay out our practices clearly — no hidden clauses, no vague language. Our commitment is to handle your information responsibly and in line with applicable data protection law.
We at kopi77 operate an online entertainment platform available where local law permits. When you access our sportsbook, live-dealer tables, or slot games — whether via web browser or mobile app — you share certain information with us. Understanding what we collect, why we need it, and how we safeguard it is essential to using our service with confidence.
Our service spans Indonesia and other supported jurisdictions. Members fund their accounts through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks including mobile banking, local payment, online payment, and e-wallet. Each transaction and account interaction generates data that we manage according to this policy.
What We Collect on kopi77
We collect information in several categories. First, we gather account details — your name, email address, phone number, date of birth, and residential address. These are required to set up your kopi77 account and comply with identity verification (KYC) rules that protect both you and our platform.
Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, or bank transfer, we record the transaction amount, method, timestamp, and your payment account identifier. We do not store full credit card numbers or banking credentials; payment processors handle those securely on their own systems.
Third, we log your activity on kopi77. This includes which games you play, your betting history, login times, device type, IP address, and browser information. We use this data to detect fraud, prevent account abuse, and improve our platform's performance and user experience.
Fourth, we may collect optional information — your preferred language, communication preferences, and feedback you submit through our support channels. If you contact our team during Liga 1 season or around Idul Fitri promotions, we keep records of those conversations to resolve your issue and improve our service.
How We Use Your Data
We use your information for several lawful purposes. Account management is the primary one — we need your name, email, and address to create and maintain your kopi77 profile, process your deposits and withdrawals, and send you account statements.
Compliance and fraud prevention are critical. We verify your identity through KYC checks to meet regulatory requirements in supported jurisdictions. We also monitor for suspicious activity — unusual login patterns, rapid withdrawals, or betting behaviour that suggests account compromise — to protect your funds and our platform's integrity.
We use your activity logs to improve kopi77. Analytics help us understand which games are popular, which payment methods work smoothly, and where technical issues occur. This insight guides our product roadmap and helps us serve you better during peak periods like Piala AFF tournaments or Idul Adha holidays.
We may contact you via email or SMS for account notifications — password resets, two-factor authentication codes, withdrawal confirmations, and promotional updates (if you opt in). You can adjust your communication preferences in your account settings at any time.
Third-Party Processors and Data Sharing
We do not sell your personal data. However, we share information with trusted partners who help us operate kopi77. Payment processors like local payment, online payment, and e-wallet receive transaction details necessary to complete your deposits. These partners have their own privacy policies and are contractually bound to protect your data.
We may share anonymized or aggregated data with analytics providers to understand platform trends. We also comply with legal requests from law enforcement or regulatory authorities in supported jurisdictions — for example, if a court order requires us to disclose account information related to an investigation.
Our hosting provider stores our servers and databases. We select providers with strong security certifications and data protection commitments. Your data may be replicated across multiple data centres for backup and disaster recovery purposes.
Your Rights and Choices
You have the right to access, correct, or delete your personal data, subject to legal and operational constraints. If you want to review what we hold about you, request a correction, or ask us to delete your account, contact our support team. We will respond within a reasonable timeframe.
You can opt out of promotional emails and SMS by clicking the unsubscribe link in any message or adjusting your preferences in your kopi77 account. Opting out of marketing does not affect transactional communications — we will still send you password resets, withdrawal confirmations, and security alerts.
If you believe we have mishandled your data or violated your privacy rights, you may lodge a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first so we can address your concern directly.
Cookies and Tracking
We use cookies and similar tracking technologies on kopi77 to remember your login session, store your language preference, and measure how you interact with our platform. Essential cookies are necessary for the site to function; optional cookies help us improve your experience.
You can control cookies through your browser settings. Disabling cookies may limit some kopi77 features — for example, you may need to log in more frequently. We do not use cookies to track you across unrelated websites.
Contact and Updates
If you have questions about this privacy policy or how we handle your data, reach out to our support team via live chat, email, or in-app help. We are based in supported jurisdictions and respond to inquiries in English and local languages.
We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on kopi77. Your continued use of our platform after an update constitutes acceptance of the revised policy.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.